Shipping policy
Thank you for visiting and shopping at Prynce Clothing. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping (Canada)
Shipment Processing Time
All orders are processed within 2–8 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping charges for your order will be calculated and displayed at checkout.
Delivery Estimates
- Standard Shipping: 5–10 business days
- Express Shipping: 2–4 business days
United States
- Standard International: 7–14 business days
- Express International: 3–7 business days
International Shipping
We ship worldwide. International orders typically arrive within 10–21 business days depending on destination and customs processing.
Prynce Clothing is not responsible for any customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery timeframe, please contact us at prynceclothing@gmail.com and we will work with the carrier to resolve the issue.
Damaged Shipments
If you received your order damaged, please contact us immediately with your order number and photos of the damage. We will arrange a replacement or refund as appropriate.
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